PATIENTS' RIGHTS AND RESPONSIBILITIES
As
A Patient, You Can Expect
• To be treated with courtesy and with respect
for your privacy and dignity.
• To receive treatment on the basis of your clinical need.
• To be able to choose to have a relative or friend with you during consultations
and examinations.
• To be encouraged to ask questions about your diagnosis and treatment and
to receive clear information.
• To have details about you, including your medical records and anything
you say, treated in confidence and, except where required by law, to be given
an opportunity to decide whether your details can be passed to anyone else.
• To know the names and professional status of all the staff involved in
your care.
• To be able to complain if you are unhappy with the treatment you receive
and to be given the name of someone who can help.
• To be able to request a second opinion.
As A Patient, You Have A Responsibility
• To
treat the staff who care for you with courtesy and respect at all times.
• To inform us of any change of contact details.
• To attend appointments on time, or to cancel appointments.
• To consider the consequences of refusing treatment or not following medical
advice and accept responsibility for your own actions.
• To let staff know if you have any allergies or sensitivities to medications.
• To tell staff if you are uncertain or don’t understand any aspect
of your treatment.
• To tell staff about any changes in your health that could affect the treatment
you are having.
• To take any medicines as instructed and seek medical advice before stopping
or changing treatment.
• To treat other patients with courtesy and respect.
• To attend follow-up appointments as requested.
