Wickersley Health Centre

REGISTER WITH THE PRACTICE?

Visit the practice and bring along your NHS registration card,. If you do not have it the receptionist will ask you to complete a form. Please ask if you require help in completing the form. You will then be given an appointment with the GP, who will discuss any relevant past and present medical conditions. You will then be given the opportunity to see the practice nurse for a health check. After one month of your registration with the practice you will receive your new NHS medical card sent to your home address. Your medical notes will also be sent to the practice from your previous GP. You also have the right to express a preference to which GP or nurse you preference to see either generally or in relation to a particular condition. We will record your preference for future appointment bookings.

For further information on registering with the practice please contact our Receptionist Desk at Dr Reddy & Partners

Tel No: 0845 1211 740

MAKE AN APPOINTMENT?

Consultations for GPs are held between 7.00 - 8.00am, 9.00 - 11.00am, 2.00 - 4.00pm and 4.00 - 6.00pm Monday to Friday.

The practice runs an appointment system of half pre-bookable and half book on the day. If your appointment is non urgent or for a medication review, please book on our less busy days, Wednesday, Thursday or Friday.

If you would prefer, you may book your appointments online in the convenience of your own home. You will firstly need to visit the practice to register for the online service; we will provide you with a password. You can then book your appointment online at www.patient.co.uk and follow instruction on EMIS ACCESS.

The patient also has the responsibility of providing adequate notice of cancelling appointments, so giving enough time for the cancelled appointment to be re-used by another patient.

OBTAIN TELEPHONE ADVICE?

Doctors are available for telephone advice; please ask to speak to the doctor on call, preferably between 11.45am - 12.15pm. Nurses are available for advice; please speak to the receptionist who will pass the message to the nurse and she will then return your call.

OBTAIN HOME VISITS?

The best and safest place for medical consultation is in a properly equipped surgery with access to nursing aid and diagnostic equipment if necessary. Furthermore, for the time it takes for a doctor to make one home visit, that doctor could probably see five or six patients in the surgery. Therefore, home visits are for those who are housebound or too ill to go out; otherwise we prefer patients to try to come to our surgery.

If a home visit is essential, please try to ring the practice before 10.30am, as this allows the doctor to plan the visits and avoid unnecessary delays. You may find that the receptionists ask for some details of the illness. This is to enable the doctor to assess the urgency of the calls. Your co-operation with the receptionists is appreciated.